01924 332525
Request Callback

SB Wakefield
Ings Road, Wakefield, West Yorkshire,
WF1 1RF
Get Directions

COMPLAINTS PROCESS

 

OUR COMPLAINTS PROCESS IS THERE FOR CUSTOMERS TO GET IMMEDIATE FOCUS AND HOPEFULLY RESOLUTION TO THEIR PROBLEMS.

IT MUST BE UNDERSTOOD THAT SOME ISSUES ARE OF A 50/50 NATURE AND MAY TAKE LONGER TO RESOLVE, BUT ITS IN THE COMPANY’S INTERESTS TO START RESOLVING ANY PROBLEMS IMMEDIATELY.

OUR PROCESS IS TO REQUEST OUR CUSTOMERS WITH A PROBLEM WHETHER SALES, SERVICE OR PARTS TO PUT IT IN WRITING ADDRESSED TO JOHN BOWETT. HE WILL THEN COPY IN SIMON BOWETT

WHO WILL ASSIST TO RESOLVE THE PROBLEM.

IF A CUSTOMER WOULD PREFER TO E MAIL THE PROBLEM, PLEASE E MAIL TO johnbowett@sbwakefield.co.uk and copy to simonbowett@sbwakefield.co.uk.

WE ARE AT YOUR SERVICE TO GIVE YOU THE BEST POSSIBLE SERVICE AT ALL TIMES.

 

THANK YOU

 

Simon Bowett

SB Wakefield DS
Citroën Financial Shortfall Insurance is underwritten by UK General Insurance Ltd on behalf of Great Lakes Reinsurance (UK) SE. Vehicle Specification
All specifications and data published with all used cars or vans advertised are automatically transferred on line from CAP. This data cannot be relied upon accurately with the used car or van description. Therefore we ask all interested parties to cover the specification of the vehicle when first contact is made with SB Wakefield.
Previous Ownership
The number of previous owners listed in the description of the data of the used car or van advertised is taken directly from the vehicle registration document. However this could be misleading as a number of cars and Vans we sell maybe ex lease or rental vehicles which may well have had more than driver. In the norm these are very few as we are a where that a substantial amount of our customers have personal contracts and lease vehicles where they are the only driver and owner. When purchasing a used car or van we would ask you to request a copy of the vehicle registration document to obtain all of the information in regards to the previous ownership.

Contact Details Contact Details

SB Wakefield, Ings Road, Wakefield, West Yorkshire, WF1 1RF

Telephone:: 01924 332525

Fax:: 01924 333269

Email: Click Here to Email Us

Opening Times Sales Online

Mon - Fri 8:30 am to 7:00 pm
Saturday 8:30 am to 7:00 pm
Sunday 8:30 am to 7:00 pm

Opening Times Service and Parts

Mon – Fri 8:30 am to 4:30 pm
Saturday 9:00 am to 12:00 noon
Sunday Closed

Company Number: 05025466

Company VAT: 829450708

DISCLOSURE

Whilst every care has been taken to ensure all of the information on this site is accurate, please always check with your dealer as errors can occur.

With every New or Used vehicle purchase at SB Wakefield there is a £95 Administration Fee inclusive of VAT. This includes all vehicle checks as well as £20 Including VAT of Fuel on delivery

SB Wakefield Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a number of finance providers and may receive a commission from them for the introduction. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

© SB Wakefield 2020. All Rights Reserved.
FCA Statement | Terms & Conditions of Sale for Motor Vehicles | Terms & Conditions For Servicing, Repairs and Supply of Parts | Complaints Process | Privacy | Sitemap