What our customers say about us...
I ordered a new car about 2 weeks ago and I'm realy happy at the service.staff and how they deal with customers.andy budden is a top salesma
- Darren C, September 2020
Efficient and friendly made it an enjoyable experience, rather than the mundane stretched out appointments, I have had at other dealers
- Melanie M, September 2020
Very helpful kept me informed all the way through overall service was absolutely fantastic
- Gary C, September 2020
Andy is a wonderful person nothing is too much trouble for him he keeps in touch with you from the initial meeting to place an order shows you the cars that are most suitable for you( my wife is disabled ) i can not thank him enough for all the help for all the help he has given us over the years
- Trevor R, August 2020
Andy was really helpful in the process of me choosing my car. He answered all questions and went through everything thoroughly. He made the whole experience really easy! I would definitely recommend his service.
- Claudia M, August 2020
Mathew Longfellow assisted me with the purchase of my new car. Mathew was extremely attentive and made the process easy and simple to follow. Nothing was to much hassle, even when I requested additional clarification
- Rebecca B, July 2020
really helpful and made the whole experience easy for us. Didn't feel 'sold' to... would happily go to Andy again
- Lou C, July 2020
This is my 4th car from SB Wakefield. I go back time after time because the staff and service is second to none. Andy Budden is very friendly, helpful, informative and always ready to help. Why go anywhere else when I get he perfect car for me every time.
- Maureen M, July 2020
if there was abutton for excelent he would have this
- Simon M, June 2020
"excellent service helpful and friendly. would definitely recommend thanks"
- Jane P, June 2020
Andy was very welcoming and friendly on all of our visits, especially our initial visit to look at purchasing the vehicle. He ensured we felt comfortable, talked us through the options and made sure he understood what we were looking for. He listened to any queries we raised and answered them fully. We are very satisfied with the service we received, thank you Andy!
- Ian L, March 2020
"The dealership were always on hand to answer any questions and provided us with a very prompt service. The staff were always welcoming and friendly when we visited the branch and ensured all of our needs were met. They listened to what we were looking for in a vehicle and enabled us to make the best most informed decision. "
- Ian L, March 2020
Great guy, does what he says he will, very attentive, and an asset to SB Wakefield.
- Adrian L, February 2020
Recently purchase a new Citroen C1 and Chris Stables was fantastic throughout. Really helpful and found a car that suited my needs and gave me a great deal. Lots of contact throughout the transaction and the whole team were really friendly. Would definitely recommend.
- Becky H, February 2020
I have been a very satisfied customer withSB Wakefield for the last 8 years and 3 new vehicles,Thanks to John Sales Director,Mr Budden sales Executive and Mathew Longfellow Sales,I have always been given a great deal and well looked after when collecting my car,very impressed with my Citroen Aircross. 10 out of 10 for professional friendly staff.
- Stephen, February 2020
Chris was excellent throughout the experience. Kept me well informed at all times and made sure I was happy with the service. Credit to the guys at SB Wakefield. They know their stuff and take great pride in what they do. 10 out of 10.
- Chris K, January 2020
SB Wakefield and the sales executive Mathew Longfellow were recommended to me and I am delighted I went along! Friendly and helpful advice and no pushy sales people.Excellent experience, couldn’t fault them.Thank you!
- Liv H, January 2020
matthew did his best at all times and delivered a 5 star service throughout the sale, did all he could and couldn't give him a bad word at all, 5 star service!
- Daniel W, January 2020
Polite, friendly and professional, that's Andy in a nutshell! First-class service.
- William M, January 2020
Very good on customer service always keeping us up to date and friendly.
- Rowild, January 2020
Andy Budden is the most brilliant motability specialist we have ever dealt with. Everything from initial meeting to the final handover of the vehicle. Absolutely superb!!
- Christine P, December 2019
Made the process very easy and gave us the confidence to make the transaction. It was a pleasure to do business with him. Thank you
- John, November 2019
Excellent service , excellent salesman.well done and thanks Andy.
- Stephen, November 2019
The quality of the service given by Mathew was first class, He has been a pleasure to deal with.Thank you Mathew. 10 out of 10
- Brian P, November 2019
Mathew did exactly what i asked.......delivered a great deal in double quick time,with no hassle,replied to all calls and emails with the information required.no waffle just a genuinely nice guy.would highly recommend
- Carl R, November 2019
Very professional and helpful
- Darren Q, October 2019
Excellent service from dealer and especially Andy Budden my Motorbility salesman. seeNothing was too much trouble and he kept me informed from order to delivery
- Stephen M, October 2019
A pleasure to have Andy Budden look after my wife and I. A very curtious, helpful salesman.
- Jeffrey W, October 2019
Fantastic Professional service from start to finish, nice easy upgrade of my car. I have been a customer with SB for 6 years now and this is my 3rd car from them. Very easy, made very clear and explained well. i would highly recommend. Customer care is second to none.
- Ashley O, September 2019
I was looked after by Chris and John. Both were friendly not pushy in what was a scary first purchase of a car. I would and have already recommended them to friends and family.
- Harriet B, September 2019
Excellent service nothing is too much trouble.
- Joanne T, September 2019
This is the third mobility car we have had from SB Wakefield. The service is always first class. Andy Budden who deals with mobility cars is so helpful and keeps you informed at each stage of the process.All the other staff are also very good arranging services and dealing with any other problems you might have. Luckily we have never had a minutes trouble with any car we have had and hopefully our new car will be as good.
- Pauline B, September 2019
would highly recommend SB Wakefield, Chris especially for being helpful and delivering the car quickly and efficiently. Would recommend anybody to come and purchase a Citroen. Was this review helpful?
- Samantha L, August 20181
our sales adviser was exceptional. the lady leasing a motability car is diagnosed autistic and struggles talking to strangers. the experience here made her very comfortable and relaxed during the process. i would highly recommend this dealer.
- Amy D, August 2018
Very good service from Andy Budden. Explained everything simply and plainly so that i understood everything i needed to know. Very pleased.
- Steven S, August 2018
staff on the ball no problems, change over very smooth, would do business/recommend them anytime
- Jonathan E, July 2019
EXCELLENT SERVICE, FRIENDLY AND INFORMATIVE, WOULD NOT GO ANYWHERE ELSE
- Janice H, July 2019
The shop floor looks good with a lot of cars to look at and a lot of helpful and friendly staff.
- Luke S, July 2019
From start to finish every member of staff has been helpful and professional. Our experience has been very easy.
- Lucy T, June 2019
From my initial phone call to collecting my vehicle there has been regular contact and honesty. Very pleased with the process.
- David M, June 2019
Great service and friendly advice. Andy helped a lot during purchase and after sales Would come back.
- Frederico D, July 2019
Friendly and efficient, Andy kept us updated at every step. Nothing was too much trouble.
- Kelly J,May 2019
It was so nice to see Sue back on the front desk. She made my day to see her lovely smiling face. I nearly went elsewhere when she left but glad I didn't now that she is back.
- Patricia, April 2019
Big thanks to Matthew at SB. Persevered in finding the car i wanted at the price I wanted and worked really hard to succeed-which he did. Courteous and friendly staff at the dealership and presentation of new vehicle was excellent
- Patrick, April 2019
Well what can I say, once again the purchase of my new car went so smoothly, hassle free, they couldn’t do enough
- Alexander, March 2019
From our initial contact with John Bowett to meeting Andy Budden at SB Wakefield we felt very confident that we were in the hands of very professional but friendly people.The new C4 we wanted was sourced very quickly.The handover and paperwork was seamless.The tour of the car and its tech was very well done by Andy.The car is just what we were looking for and we would recommend SB Wakefield to anyone wanting a professional,relaxed experience.
- Gary, March 2019
From walking into the branch to leaving with my new car I was extremely impressed with the service. Andy Budden helped me find the right vehicle, took me on a test drive, sorted a part ex, arranged a deal both parties were happy with and looked after me at collection (including all the calls/emails in between). It was refreshing to deal with the opposite to the usual stereotype you get at car garages. Andy didn’t hassle us at any point. I can’t fault him. Thanks again!
- Conor, February 2019
Everyone was professional and friendly. However we weren’t given a date for delivery, we were given regular updates but I felt these were a bit useless since it was a case of “ Hi it’s us we still don’t have a date yet”. In this case I feel a text or email would be sufficient. The handover wasn’t smooth either. It was human error on Andy’s part but it meant we were there 2 hours n it was hard entertaining the kids n we didn’t get a full rundown on the car. Not enough room to elaborate
- Sarah, January 2019
Excellent, friendly service from start to finish.
- Lynn, April 2019
Bought an amazing ds3 from you today and was so please with the service and how much was done to make sure I could pucahse the car I wanted! 5 star service from Steve at the dealership. Thank you!
- Emily, January 2019
Very helpful all round very customer friendly staff excellent service 100% first class highly recommended.
- Bert, December 2018
Very happy with the service,as was expected, thank you Andy ;
- Edward, November 2018
Very friendly service at SB Wakefield and decent coffee! On handover Andy, our Sales Adviser, went through all the obvious, and not so obvious, aspects of our new car ensuring that we were reasonably conversant with the many features of the touch screen. Nothing was a problem and Andy insisted that we call him if there were any problems with pairing our phones, turning off certain features, etc. Can highly recommend this dealership.
- Karen, October 2018
Great service and competently carried out by Steve. Good courteous team . And I have had on 3 occasions post purchase conversations with the sales team. They all were very helpful with a good knowledge of there cars.
- Andrew, September 2018
Andy was very good. I felt him to be honest and trustworthy with me at all times and I would recommend him to anyone looking to buy a new car. He helped me with all the questions I needed answering quickly and never left me in the dark about anything about the car.
- Anthony, September 2018
Having experienced very poor service from a few other widely known car dealers, it was an absolute pleasure in doing our business with Andy at SB Wakefield. We purchased two cars at the same time, and, even though one of the deals was 'tricky', Andy and the team were fantastic in dealing with our requirements. Andy showed us both respect, courtesy, patience and above all, he was professional. Both cars and deals were fantastic, met our needs and budgets. I would highly recommend SB Wakefield.
- Nicholas, August 2018
Fab service from Andy at SB, had a few problems at my end and he understood me pushing my pick up date on my new car backwards without any problems. On day of pick up he set up my new car and even connected my phone for me! Glad I chose to buy from here!
- Chloe, July 2018
Andy and mat couldn't of been more helpful in helping me purchase my car from Citroen, I would recommend this dealership to people I know.
- Bethany, July 2018
Very easy to deal with no pressure form anyone. Andy looked after me, got on really well did not mind parting with the 11,000 pounds I spent due to the ease of the salesman.
- Paul, August 2018
Everything was great, would highly recommend and hopefully we will be buying another car in the near future.
- Cheyrll, March 2018
Helpful and friendly sales team, answered all questions and did everything they could to help.
- Tim, March 2018
Andy gave us excellent service and kept us fully informed as our new car was built and delivered. All members of staff that we came into contact with were very helpful.
- Richard, March 2018
This is the best sales staff interaction I've ever had, over decades of car purchases. I literally bought the car at the price I wanted over a span of 10 minutes from Sales Manager Justin Simpson and then Sales Exec Chris Stables followed through with the price already agreed. On collection day, one of the owners of the business came to thank me for my custom. You can't get better than this really.
- Mike, April 2018
Highly recommended local business. Unbeatable deals, great staff. Purchase all my vans here.
- Adam, January 2018
Superb customer service from Chris Stables from start to finish. I love my car from them. I'll definitely be a returning customer when I need to replace it.
- Sophia, January 2018
Just bought a Citroen C4 Cactus Flair from SB Wakefield. To be honest I wasn't looking forward to looking for a replacement car as my experiences of car dealers has left me thinking the worst of people. So when I saw the car on the Citroen website and headed up to Wakefield I was thinking this was going to be a waste of time and fuel. I couldn't have been more wrong. The staff here are brilliant, courteous, understanding of my needs, never pushy, had a great test drive (not your 5 mins around the block). Everything was done as promised and on time with no hassle or problems. They also check up with me as promised to check everything is ok. Would definitely recommend them. Many thanks SB Wakefield.
- Mark, November 2017
I bought my ds3 over a year ago with les, he was an absolute star to deal with, went out of his way to help me choose a car, even though they were closing in 20 minutes there was no rush to get me out at all and stayed open a lot longer than anticipated. I absolutely love my car, I went to another dealership before here and was treat like an idiot, also trying to rip me off, so when I came here i was so surprised of how well they treat me! 5* thanks very much
- Shirley, October 2017
friendly and very efficient service
- Cavid, July 2017
Mathew Longfellow was fantastic and gave great service. Absolutely love my new car and would highly recommend SB Wakefield. Thanks guys
- Ebony, July 2017
We are extremely pleased with the service we have received from Matthew Longfellow when buying our new car. He has kept us undated via phone calls and emails on a regular basis throughout the process. He has been very helpful and easy to speak to. Matthew has made buying our new vehicle a pleasure - thank you!
- Kate, August 2017
I had contact with Mathew to buy my new ride (used car) and I came from Belgium with full confidence. He's a very kind guy and his colleagues were welcoming. Very good experience with them.
- Gilles, October 2017
SB Wakefield ! Fantastic ! My 3rd brand new car from here...great sercice every time..wouldnt go anywere else ....eventually drove away my dream car at a price i can afford. BIG THANK YOU TO THE TEAM !
- Bev, June 2017
SB Wakefield ! Fantastic ! My 3rd brand new car from here...great sercice every time..wouldnt go anywere else ....eventually drove away my dream car at a price i can afford. BIG THANK YOU TO THE TEAM !
- Bev, June 2017
Andy was very kind in stepping in for Matthew at the last minute and he was very good and he showed a lot of knowledge and he was very courteous would like to say a big thank you to Andy and Matthew and also Steve
- Paul, June 2017
Professional and courteous from Andy and the team. easy to deal with and good after sales service too. Would highly recommend SB Wakefield
- Steve, June 2017
Whole experience was very good, from initial contact through to follow up after we got home. Reception staff were friendly and helpful, and the sales staff extremely professional and thorough. We had chosen this dealership more than an hour away from our home, and further than several other Citroen dealers, on the strength of recommendation on social media and we were not disappointed. Overall a painless and enjoyable process.
- Nicholas, June 2017
Absolutely fantastic service all staff very polite and helpful got my car fixed there and then.
- Melony, June 2017
I would like to thank Andy Budden for the help and advice he gave for our purchase of our citroen c1. He couldn't of been more helpful . Thanks Andy
- Lee, April 2017
Cannot fault the service I received here. Car is brilliant. Recommend Citroen to anyone.
- Lesley, April 2017
Excellent service, very prompt and efficient. Would recommend
- Sophie, June 2017
fantastic service no pressure from salesman and couldn't ask for a smoother buying of my van cheers andy budden
- Robert, April 2017
Absolute first class service for my 18 year old. Drove away in a brand new C1 today on a simply drive package. Fully informed, guided to make the right choices for us, explanations of everything provided in detail. Thank you so much, I would highly recommend this dealership and the simply drive package for young drivers. Top marks!!
- Gemma, May 2017
First class service from sb for the 5th year of being a customer! Starting with the lovely Jayne who kindly reminds me that my service is due! She even got me to get a service plan which I was never a fan of, but I trusted her and I can say it's the best thing I've done! Thank you Jayne! The service desk ladies! Well what can I say Polite and always go that extra mile! Had my car serviced yesterday, which required an update on the screen which has been playing up! This was th...en done but on driving home it started playing up again, so i rang back to the service desk which politely answered!. Explained my problem and straight away got me to come in the next day to sort it out. I understand sometimes you can't always get in the next day! Due to it been busy! it is a working business after all!! Couldn't fault one bit of the service i received yesterday or the last five years! John and his team are fantastic! The sales team are also friendly And happy to help with any questions I have had or have! Well done SBwakefield!
- Liam, March 2017
Very pleasant experience
- Pauline, January 2017
I have had excellent service and very pain free, enyoyable time with the team at SB Wakefield
- Michael, February 2017
Steve the salesman made the buying experience effortless. We came to SB Wakefield with a idea of what we wanted, Steve was very knowledgeable and helpful and made the whole experience very smooth. On collecting the new car Steve was very thorough in checking everything was present and correct and I was completely happy before driving away. I couldn't recommend Steve or SB Citroen Wakefield highly enough.
- Andrew, February 2017
First class experience at SB Wakefield it's a pleasure to buy a car again thanks to these guys many thanks would definitely recommend SB
- Alan, February 2017
Excellent service, from start to finish
- Nicholas, February 2017
very professional consultative approach that led to me buying the model I had previously not considered but which was a better choice for both me and my wife. After sales service and vehicle hand over was great and I would not hesitate to recommend this dealership and sales representative (Mathew Longfellow).
- Ian, March 2017
This is my second car from SB Wakefield and I can't fault them. Very friendly and accommodating. Excellent service.
- Rosemary, March 2017
I am very pleased with my new motor vehicle the staff at SB Wakefield could not do enough to accommodate me throughout my visits. The staff are courteous and polite and very easy to deal with. This is not my first purchase from here and it wont be my last. Great service and great business
- Thomas, March 2017
We were very impressed with the customer service shown to us at SB Wakefield. Our salesman, Steve, was very helpful and considerate at explaining everything throughout the process. We can highly recommend dealing with SB Wakefield.
- Charlotte, March 2017
excellent service. very professional and helpful staff. I was made to feel a valued customer.
- Lynda, March 2017
iam very pleased with the service I received when selecting a new vehicle. I would recommend SB Citroen to my friends.
- Verna, April 2017
Used SB for the first time on Wednesday for a winter check and to have some annoying creaking noise from the front suspension looked at. All sorted in a day and happy to say I am now creak free!!! Nice people and great service, good to know that decent main dealers do still exist!!! Thank you......
- Mike Prentice, December 2016
Exceptional level of customer service which is rare to find in the field of car sales. Professional, friendly, competitive pricing and all round fantastic, we won't be going anywhere else for our cars again! So glad we stumbled upon them- a pleasure to deal with! Thank you!!
- Michelle Bairstow, October 2016
Want to SB Wakefield for my 2nd C3 Picasso. Staff couldnt be more helpful, polite and courteous.
- Ann C Page, September 2016
I genuinely have never had such a lovely experience at a car dealership. All the staff were so friendly, polite and helpful. I have had a lot of terrible experiences with big dealerships and it is such a refreshing change to feel like you are a person rather than a walking cheque book from the moment you walk in the door. Mathew, I would like to thank you personally for bending over backwards to make sure that everything was right, to make sure I had everything I needed and most importantly to make sure I was totally happy with the car I purchased. Nothing was too much trouble for you and your patience (in what was a huge decision for me) did not go unnoticed. I walked out feeling genuinely happy with the experience and you have really changed my opinion of how car dealerships can be when the staff really care about what they do and their customers.
- Alison Boffin, September 2016
Andy kept me up to date with the purchase of my vehicle and explained everything thoroughly.
- Adel S, September 2016
The service we have received from start to finish has been excellent, extremely friendly and very helpful, would highly recommend SB Wakefield,
- Ian B, September 2016
Very efficient service in all areas
- Mr H, September 2016
Second vehicle from SB Wakefield and would recommend to anyone. Really friendly and personal service.
- Joanne W, September 2016
What a pleasant experience. Very friendly and most certainly not pushy. Highly recommend this dealership.
- Denise L, September 2016
Lovely service. Thank you very much.
- June F, September 2016
Excellent customer service.
- Julie H, September 2016
Brilliant service, best I have ever experienced at a garage. Friendly, helpful and professional and very good at communication (unlike most other dealers I have experienced). John and his team always returned my calls when they said they would. Even went above and beyond what was expected in helping me get to the garage from outside the area when I went to collect the car. Definitely recommend them to anyone. 5 star service
- Peter C, September 2016
Just got my first car! Received amazing customer service and a brilliant deal!! Special thanks to Mathew Longfellow!
- Kelsey Ann Wilde, August 2016
Just wanted people to know what a great place this is to buy a car. I went in with no idea really what I could afford but I knew I liked DS 3. Whilst looking at second hand models Matthew the sales person asked what I wanted and was really helpful. I ended up with a brand new DS 3 which was more than I expected. The deal was done on the Saturday and I collected it on the Friday. Unfortunately Matthew was on holiday when I collected but Steve was equally as helpful as his college. Thankyou for making what can be a unpleasant experience for some ladies in a man's domain. I have to say I was made to feel very comfortable. As for the car I am delighted. I have a much better car than I expected to get and I love it.
- Elizabeth Smith Fox, August 2016
Went in to buy my first car with my own insurance, I had seen a Fiat Abarth in the lot that I had told Matthew was my dream car that I thought I would never be able to afford! On Tuesday I drove away in that very car!!! It has been a pleasure to deal with SB and they made sure I was happy with everything. Thought I was getting a C1 as that was all I could afford and walked away with the dream!! Thank you Matt :-)
- Charlie Sykes, July 2016
Thank you so much to Mathew for helping me get the car I've dreamed of owning for years. The team was great - not pushy or sleazy like I'd experienced at other dealerships!! Would definitely recommend this place ☺
- Sam Pixie Crawford, June 2016
2 weeks today we got our new citroen C4 picasso from here we was very happy with great service we got and very well looked after. Thank You
- Donna Patricia Shaw, December 2015
Massive 'Thank you' to Mathew Longfellow and the staff at SB Citroen Wakefield for the amazing and trouble free customer service we received when purchasing a new Citroen for our son. He 'Absolutely ' loves it- thank you also for the surprise handover.
- Nanette Eamonson, March 2016
From The First Time I Came To Look For A New Car To Every Time I Took It For A Service Its Been A***** Customer Service Great Waiting Facilities #FreeTeaAndCoffie Just All Round Great Service Highly Recommended
- Lee Rapid Johnson, June 2015
THE BEST CITROEN DEALER BY MILES. thankyou so much for our beautiful DS3s. My best friend and I are over the moon with them both. One of a kind dealership that's rare to find. Thankyou Thankyou Thankyou
- Charlotte Tarrant, June 2015
Great local Citroen dealer covering Wakefield and the surrounding area. First class customer service along with value for money servicing and repairs. Well worth a call the next time your require your Citroen repairing
- Paul Burgoyne, June 2015
Bought my DS3 from here in March absolutely amazing customer service and the staff are second to none. Would recommend the drive over from Manchester to anyone of friends because of the first class service
- Nathalie Zumba Day, July 2015
Amazing service from start to finish. My partner and I have just drove home our brand new DS3's. Thanks John smile emoticon
- Sam Swift, March 2016
We bought our C4 150 BHDi Flair from SB Wakefield last week. Excellent, professional service. We chose to have the car delivered as we live over 200 miles away and it arrived on time and the delivery driver could not have been more helpful. Would highly recommend SB Wakefield and we will be back in touch next time we need a new car!
- Brian Isitt, October 2015
Had a bit of a problem with my wing mirror. Rang up and was told to bring it in so parts could be ordered if needed. The lovely technician who looked at it managed to fit it in for me. Sharon on reception who had a huge pile of paperwork to get through...kindly shuffled things around so the technician could look at something else aswell that I was booked in on Thursday for. Everybody was incredibly polite and friendly. Nothing was too much of a problem. Excellent service!! Well done guys.
- Sarah Millar, August 2015
Big thanks to Daniel Downs for the great service getting our new sandwich shop delivery van.excellent service from start to finish.and we totally love it.Fab little nemo